Housekeeping Manager
Various sites across Africa
Key Responsibilities:
Establish and maintain a system of housekeeping that ensures all accommodation is appropriately prepared and maintained for clients.
Inspect and verify that client facilities have been prepared in accordance with approved checklists.
Formulate checklists for use by subordinates to ensure standardised and effective performance of responsibilities and provision of quality accommodation.
Oversee the planning of task and employee work schedules.
Monitor and report on equipment utilisation.
Manage the activities of laundry attendants engaged in examining and sorting articles to be cleaned, according to colour, fabric, dirt content, and cleaning technique required.
Manage and oversee the laundry operations to ensure achievement of service standards.
Inspect contents (furniture, fittings and linen) of accommodation to identify replacements, if required.
Manage housekeeping and laundry consumables and update stock control registers and balance records with daily usage of items.
Assist with the scheduled stocktake responsibilities with regard to consumables and fixed assets.
Establish and monitor the implementation of duty rosters to ensure that hygiene and other health and safety issues are appropriately managed.
Regularly inspect accommodation, housekeeping, laundry and ablution facilities for conformity with health and safety policies, procedures and checklists to ensure compliance with legislative requirements and Company standards.
Investigate complaints about services or equipment and take all necessary corrective action.
Key Requirements:
Hospitality diploma.
7 years' hospitality industry experience
At least 2 years in a supervisory or managerial role.
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